Resend Activation Email

This topic contains 8 replies, has 4 voices, and was last updated by  gxwpm 6 years, 1 month ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
  • Author
    Posts
  • #1684

    gxwpm
    Buyer
    Post count: 8

    Hey,

    Do we have that feature? I’m getting messages from people to send them activation links again. Shouldn’t we have it on our login form?

    #1689

    Alex Rollin
    Moderator
    Post count: 27815

    Try UsersWP -> Manage Signups, and when you hover on a username you will see Activate or Email

    #1693

    gxwpm
    Buyer
    Post count: 8

    Hey, I don’t see such feature on my panel. I think what you mean is a paid-addon of UsersWP.

    #1701

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Are you referring to multisite activation emails?

    Stiofan

    #1703

    gxwpm
    Buyer
    Post count: 8

    No, I’m looking for a way to resend activation emails to users that claim they didn’t have it. UsersWP’s current login form doesn’t have that feature I guess.

    #1708

    Patrik
    Moderator
    Post count: 1971

    Hi gxwpm,

    We have noted this and added to our list of issues on GIT. We will work on it and will release in next version of usersWP plugin.

    Regards,
    Patrik

    #1709

    Alex Rollin
    Moderator
    Post count: 27815

    Hello,

    my apologies, I was testing on a site that also has Buddypress installed. I just checked and that is a feature of Buddypress, to look into the list of users and click the ‘Email’ link on a pending user to resend an activation email. That is in the first screenshot attached.

    If I understand you correctly, in the case where a user can’t find their activation email, you want that they should be able to resend that activation email to themselves to complete the activation. In that case, having the option/link available within the login or forget password process makes sense.

    I just did a test on that, and if I register, but skip activation, then go to the forget password dialogue, I am informed that my account is not yet activated, but the email is not resent. The error is attached.

    I will flag this for the team again to see if they have any thoughts about how to address the situation of users who have not been activated, yet, and how their activation email might be resent.

    #1712

    Patrik
    Moderator
    Post count: 1971

    Hi Alex and gxwpm,

    We can add an option to resend activation mail in users listing page of WordPress same as your first screenshot.

    We can provide the link to resend activation mail in the message in the 2nd screenshot you have provided.

    I have created an issue on GIT to look more into this and will fix asap.

    Regards,
    Patrik

    #1713

    gxwpm
    Buyer
    Post count: 8

    Thank you guys, waiting for the updates.

Viewing 9 posts - 1 through 9 (of 9 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket