Since yesterday, I am experiencing problems with social login – especially with Yahoo. The login process times out. Any known issues to be aware of or suggestions to troubleshoot? Thank you
we don’t have any other reports at this time.
Does it say ‘waiting for… ‘ something in particular?
The performance and errors are not consistent.
For instance, with Google, I get to see ‘Processing, please wait‘ message for 2-4 minutes. After that it can time out or login. Or, similarly with Yahoo, it takes over 3 minutes to login or simply times out.
I verified Google and Yahoo oAuth application settings and they haven’t been touched. Over the past few days, the only change I have made is to add a Google Analytics script to the site headers. However, once I noticed this erratic response from login module, I moved around the GA script to CloudFlare – with no improvement though. Do you reckon any conflict there?
Suggestions to isolate / resolve this are welcome.
PS: Have you noticed that social login to userswp.io website too fails with a blank screen? Here’s a screenshot: https://screenshots.firefox.com/ITgPXV7FRHzsUx3k/wpgeodirectory.com
We would be happy to take a look at your settings to see if we can find the problem, and will take a look at our site, too.
Please be sure to have completed all the steps for configuration, and do check to see that your plugins are all up to date.
To allow us to examine the site, please create a private reply and include all the information listed below so we can make a complete diagnosis.
WP Admin Login URL:
WP Admin Username:
WP Admin Password:
Thank you for the advice to check versions. I realized I was on Social Login 1.0.2 and found version 1.0.5 on your site. I had to delete the previous version and then install this latest. Would you know why did the new version of Social Login Addon not appear in WordPress plugin updates in the usual manner?
PS: Given this upgrade, please let me test the scenario for a few hours before pursuing further.
OK let us know how it goes
If you do not mind, I am curious – why did the new version of Social Login Addon not appear in WordPress plugin updates in the usual manner? And should I continue to look for new versions on your site instead of getting these delivered via WordPress updates? Is there a way that my email ID can be put on a mailing list for when new versions of Addons are released? Please advice.
PS: Status of Social Login -> All other social logins look okay, except Yahoo, which is taking a long time to complete the process. I am going to do few more tests before pursuing further.
PatrikModeratorPost count: 1971
The Yahoo social login is working fine on our staging site as well. If it is still problem on your site then provide us the admin and FTP details in private reply and we will have a look.
Thank you for your support.
I can now verify that Yahoo login too is working reliably and we can close this request.
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