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Something went wrong when sending email. Please contact site admin.

This topic contains 11 replies, has 3 voices, and was last updated by  Stiofan O’Connor 6 years, 1 month ago.

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  • March 19, 2018 at 12:27 pm #1780

    Dotty Directory
    Buyer
    Post count: 254

    Hi guys, getting the error “Error: Something went wrong when sending email. Please contact site admin.”

    Further errors are :-

    “Warning: mysqli_real_escape_string() expects parameter 2 to be string, object given in /home/dottydirectory/test.dottydirectory/wp-includes/wp-db.php on line 1102”

    It is repeated 8 times.

    Login details to follow.

    Kind regards,
    Mark

    March 19, 2018 at 12:33 pm #1781

    Dotty Directory
    Buyer
    Post count: 254
    This reply has been marked as private.
    March 20, 2018 at 7:23 am #1785

    Alex Rollin
    Moderator
    Post count: 27815

    Hello,

    what PHP version are you running?
    If it is less than 5.6, contact your host about an upgrade to 5.6 or higher.

    You can also try disabling all other plugins.

    Can you please detail the steps to reproduce the issue?

    March 20, 2018 at 9:35 am #1788

    Dotty Directory
    Buyer
    Post count: 254

    Hi Alex,

    PHP version is 7.0

    I’ve disabled 2 plugins

    • Easy WP SMTP
    • Really Simple SSL

    Unfortunately it didn’t fix the issue.

    Other Plugins that are kept enabled are AyeCode products and vital theme plugins

    • Fusion Builder
    • Fusion Core
    • GD Booster
    • GeoDirectory
    • GeoDirectory Advance Search Filters
    • GeoDirectory Ajax Duplicate Alert
    • GeoDirectory Custom Post Types
    • GeoDirectory Location Manager
    • GeoDirectory Marker Cluster
    • GeoDirectory Payment Manager
    • Invoicing
    • UsersWP
    • Wp Easy Updates

    You can see the error message when trying to register on the link to follow up in private reply.

    Thanks,
    Mark

    March 20, 2018 at 9:36 am #1789

    Dotty Directory
    Buyer
    Post count: 254
    This reply has been marked as private.
    March 20, 2018 at 9:39 am #1791

    Alex Rollin
    Moderator
    Post count: 27815

    These are PHP Warnings, and can be disabled/hidden:

    http://www.wpbeginner.com/wp-tutorials/how-to-turn-off-php-errors-in-wordpress/

    We revisit these warnings quarterly and make changes to address them, but these issues should not effect the plugins functionality. Let us know if you are facing an issue with functionality.

    March 20, 2018 at 10:08 am #1792

    Dotty Directory
    Buyer
    Post count: 254

    Hi Alex,

    I’ve disabled the PHP warnings, any clue what I should do about the “Error: Something went wrong when sending email. Please contact site admin.” issue?

    Thanks,
    Mark

    March 20, 2018 at 11:32 am #1793

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Hi Mark, this is usually shown when the admin email does not match the domain, can you check?

    Stiofan

    March 20, 2018 at 11:40 am #1794

    Dotty Directory
    Buyer
    Post count: 254

    So currently I’m on a sub-domain “test.dotty” but the email used is just “@dotty”.

    Is that why? Have set up additional SMTP so I believed that wouldn’t be an issue, I’ll go set up an email for “test.dotty” and see what happens.

    I’ll be back with my findings

    March 20, 2018 at 11:46 am #1795

    Dotty Directory
    Buyer
    Post count: 254

    Changed the wordpress email to “contact@test.dotty” but unfortunately still not working.

    Thanks,
    Mark

    March 20, 2018 at 12:00 pm #1796

    Dotty Directory
    Buyer
    Post count: 254

    I’ve finally figured what was causing issues on the old site, not going to migrate anymore. Ignore this question please, thanks for your time! 🙂

    March 20, 2018 at 4:58 pm #1797

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Thanks for letting us know! 🙂

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