I also get the error “Error: Something went wrong when sending email. Please contact site admin.” when people are trying to register on my site.
I just switched to UsersWP from UserPro where I did not see the error. I have all default fields enabled and not checked the Send to admin box. I am able to reset my password as I am getting the reset email so the emailing is working.
PaoloSite AdminPost count: 31205
please provide a link and admin credentials in a private reply and we will follow up asap.
I can’t recreate this in any of my demos.
Let us know,
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Please read the page especially the “Email Debugging” section.
If you still need help let me know.
I did set debug mode on. Nothing shows here. But after I sent the login in PM the site do not give the error but there is also no email sent when registering.
So now it’s a new problem. No error message, no emails, it just redirects to the front page after signup.
Hope you can help.
I didn’t login to your site so far and most likely paolo neither. So I don’t think we are the reason for your email problem.
But if you can provide ftp details, I can see your error logs and try to fix the issue.
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Hi Michael, your register form is missing the username field. Its a mandatory field.
In recent version we removed the deletion support for that field. Hope that helps.
Your email seem to be working fine. Just tested with forgot password.
Thank you Giri.
I just did an out-of-the-box installation of your plugin through the WP directory and used the default registration form, just adding one field more. I do not think I removed anything, but thank you VERY much for making this work now 🙂
out-of-the-box installation adds the username field in register form. Most likely you would have clicked the red x button to remove the field from the register form.
I have fixed the issue.
Let me know if you still face issue.
All is good now 🙂
You are welcome 🙂
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