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Too Many Redirects Error on Live Site's wp-admin

This topic contains 8 replies, has 3 voices, and was last updated by  Patrik 5 years, 8 months ago.

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  • March 26, 2019 at 2:50 pm #3761

    Josh
    Free User
    Post count: 11

    Hello! I am experiencing a strange issue. I have the UsersWP plugin installed on my staging environment, and it works great, but whenever I upload the plugin to my live environment, it seems to give me a “Too Many Redirects” error, and won’t let me access any of the WP dashboard. My hosting provider’s support was unable to come up with a cause as to why this is happening either, as it seems both the live and staging environments are identical. Let me know what information you may need to help with debugging. Thanks!

    March 26, 2019 at 5:12 pm #3763

    Alex Rollin
    Moderator
    Post count: 27815

    Hi Matt,

    do you have additional redirects in place?

    On which page are you seeing the issue?

    Please tell us how to see the issue on your site, and then share WP Admin credentials in a private reply so we can take a look.

    March 26, 2019 at 6:02 pm #3764

    Josh
    Free User
    Post count: 11
    This reply has been marked as private.
    March 26, 2019 at 6:25 pm #3765

    Alex Rollin
    Moderator
    Post count: 27815

    Thanks for telling us more about it, the developers will take a look asap.

    March 27, 2019 at 5:01 am #3773

    Patrik
    Moderator
    Post count: 1971
    This reply has been marked as private.
    March 27, 2019 at 1:19 pm #3775

    Josh
    Free User
    Post count: 11
    This reply has been marked as private.
    March 27, 2019 at 1:41 pm #3776

    Patrik
    Moderator
    Post count: 1971

    Hi,

    I have activated the UsersWP plugin on your site now. Please review it from your side and let me know if any issues.

    Regards,
    Patrik

    March 27, 2019 at 6:01 pm #3777

    Josh
    Free User
    Post count: 11
    This reply has been marked as private.
    March 28, 2019 at 6:19 am #3781

    Patrik
    Moderator
    Post count: 1971

    Hi,

    You have used login and registration form of Geodirectroy V1 which handles the form itself and not the UsersWP. So the UsersWP settings will not be applied to those forms. You will need to use the UWP forms to apply the settings. The login and registration forms are removed in Gedirectory V2 which is a major update so I would suggest you can use the UsersWP forms instead of GD.

    Regards,
    Patrik

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