Too Many Redirects Error on Live Site's wp-admin

This topic contains 8 replies, has 3 voices, and was last updated by  patrik 2 months, 3 weeks ago.

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  • #3761

    Matt Bitley
    Buyer
    Post count: 11

    Hello! I am experiencing a strange issue. I have the UsersWP plugin installed on my staging environment, and it works great, but whenever I upload the plugin to my live environment, it seems to give me a “Too Many Redirects” error, and won’t let me access any of the WP dashboard. My hosting provider’s support was unable to come up with a cause as to why this is happening either, as it seems both the live and staging environments are identical. Let me know what information you may need to help with debugging. Thanks!

    #3763

    Alex Rollin
    Moderator
    Post count: 17285

    Hi Matt,

    do you have additional redirects in place?

    On which page are you seeing the issue?

    Please tell us how to see the issue on your site, and then share WP Admin credentials in a private reply so we can take a look.

    #3764

    Matt Bitley
    Buyer
    Post count: 11
    This reply has been marked as private.
    #3765

    Alex Rollin
    Moderator
    Post count: 17285

    Thanks for telling us more about it, the developers will take a look asap.

    #3773

    patrik
    Moderator
    Post count: 1092
    This reply has been marked as private.
    #3775

    Matt Bitley
    Buyer
    Post count: 11
    This reply has been marked as private.
    #3776

    patrik
    Moderator
    Post count: 1092

    Hi,

    I have activated the UsersWP plugin on your site now. Please review it from your side and let me know if any issues.

    Regards,
    Patrik

    #3777

    Matt Bitley
    Buyer
    Post count: 11
    This reply has been marked as private.
    #3781

    patrik
    Moderator
    Post count: 1092

    Hi,

    You have used login and registration form of Geodirectroy V1 which handles the form itself and not the UsersWP. So the UsersWP settings will not be applied to those forms. You will need to use the UWP forms to apply the settings. The login and registration forms are removed in Gedirectory V2 which is a major update so I would suggest you can use the UsersWP forms instead of GD.

    Regards,
    Patrik

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