Unknown error showing in registration form

This topic contains 10 replies, has 2 voices, and was last updated by  Guust 6 years ago.

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  • April 13, 2018 at 11:17 am #1929

    piyush jaiswal
    Buyer
    Post count: 224

    Hi,

    unknown error is showing in the registration form.

    Also user able to create/register but in front it shows some field is error while at backend he/she is already get registered.

    also if it is getting register then it is not taking to profile page. It stays in the page and shows error.

    attached is the screenshot

    url: https://www.tuikart.com/service-provider-registration/
    Unknown error showing in registration form

    April 13, 2018 at 12:00 pm #1930

    Guust
    Moderator
    Post count: 29970

    Please post your WP admin details in a private reply so we can understand better.
    Thanks

    April 13, 2018 at 12:14 pm #1931

    piyush jaiswal
    Buyer
    Post count: 224
    This reply has been marked as private.
    April 13, 2018 at 12:15 pm #1932

    piyush jaiswal
    Buyer
    Post count: 224

    Also, pls. check the issue that if i add gender then form get broken.

    April 13, 2018 at 12:29 pm #1933

    Guust
    Moderator
    Post count: 29970

    Can you check those administrator details please.

    April 13, 2018 at 12:42 pm #1934

    piyush jaiswal
    Buyer
    Post count: 224
    This reply has been marked as private.
    April 13, 2018 at 12:59 pm #1935

    Guust
    Moderator
    Post count: 29970

    That is not the registration page as set at UsersWP > UsersWP Settings > Register Page
    You need to use set the registration page there too.
    Please update your UsersWP plugins, you are using an old version.
    Then we can check again.

    April 13, 2018 at 1:04 pm #1936

    piyush jaiswal
    Buyer
    Post count: 224

    Hi Guest… yes you are correct that not registration page… it is the customize landing page for new registration.

    Can you pls. let me know what all changes you have done so that my next page for users i can do the same to avoid the issues.

    also will update the pluggin in short while

    April 13, 2018 at 1:17 pm #1937

    Guust
    Moderator
    Post count: 29970

    I have not made any changes. Thanks

    April 13, 2018 at 1:35 pm #1938

    piyush jaiswal
    Buyer
    Post count: 224

    Hi Guust,

    The changes you made in form size in url: https://www.tuikart.com/service-provider-registration/

    caused the page break on mobile.

    Pls. look into the same.

    April 13, 2018 at 10:23 pm #1957

    Guust
    Moderator
    Post count: 29970

    I did not make any changes, I just saw your settings are incorrect and your plugins are out of date.
    So nothing can have changed because of what I did, because I did not do anything.
    Thanks

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