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This topic contains 28 replies, has 3 voices, and was last updated by  Alex Rollin 5 years, 6 months ago.

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  • April 17, 2019 at 8:53 am #3892

    Dotty Directory
    Buyer
    Post count: 254
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    April 17, 2019 at 9:34 am #3893

    Patrik
    Moderator
    Post count: 1971
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    April 17, 2019 at 10:38 am #3895

    Dotty Directory
    Buyer
    Post count: 254
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    April 17, 2019 at 10:40 am #3896

    Patrik
    Moderator
    Post count: 1971
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    April 17, 2019 at 11:04 am #3897

    Dotty Directory
    Buyer
    Post count: 254

    I could log into you fine.

    But it made me think I was trying to use email, I always use email on desktop, and I was trying to login using email on mobile.

    As soon as I tried my username it worked.

    So the problem is sometimes emails aren’t working on the login form.

    Again it’s not just my mobile, multiple users from different devices (desktops, laptops, tablets) have had this issue too.

    I’ll ask them to try and log in using their username and see if it then works for them.

    However that’s not ideal for my old users as they don’t have usernames, can you think of anything to “switch on” this functionality?

    April 17, 2019 at 11:25 am #3898

    Patrik
    Moderator
    Post count: 1971
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    April 17, 2019 at 11:33 am #3899

    Dotty Directory
    Buyer
    Post count: 254
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    April 17, 2019 at 3:18 pm #3900

    Alex Rollin
    Moderator
    Post count: 27815
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    April 17, 2019 at 3:22 pm #3901

    Dotty Directory
    Buyer
    Post count: 254
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    April 17, 2019 at 4:45 pm #3902

    Alex Rollin
    Moderator
    Post count: 27815

    OK! Keep at it and, just so you know, I log in through UsersWP probably 5 or 10 times a day on this or that site and if I EVER see this problem I will try to recreate it myself.

    April 17, 2019 at 4:45 pm #3903

    Alex Rollin
    Moderator
    Post count: 27815
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    April 18, 2019 at 8:12 am #3904

    Dotty Directory
    Buyer
    Post count: 254
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    May 7, 2019 at 3:21 pm #3948

    Dotty Directory
    Buyer
    Post count: 254
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    May 7, 2019 at 9:19 pm #3951

    Alex Rollin
    Moderator
    Post count: 27815
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