UsersWP pic upload not working

This topic contains 5 replies, has 3 voices, and was last updated by  Tim Sanford 2 months, 1 week ago.

  • Author
    Posts
  • #3718

    Tim Sanford
    Free User
    Post count: 104

    When a user attempts to upload a profile image, it doesn’t quite get there. The flows stalls after selecting a file(tried both png and jpg).

    #3719

    Tim Sanford
    Free User
    Post count: 104
    This reply has been marked as private.
    #3720

    Alex Rollin
    Moderator
    Post count: 16384
    This reply has been marked as private.
    #3721

    Tim Sanford
    Free User
    Post count: 104

    Awesome, thank you!

    #3722

    patrik
    Moderator
    Post count: 1007

    Hi,

    There is an error in the console which is from X theme I think. Can you please fix that first as it may be the reason for this issue or try activating the default WP theme and see if the issue is fixed or not. If you have any staging site then let me know admin and FTP details so that I can troubleshoot by deactivating plugins. Also, keep all the plugins up to date.

    Let me know if you have any question.

    Regards,
    Patrik

    #3758

    Tim Sanford
    Free User
    Post count: 104

    Addressing that error resolved that issue, thank you for your time.

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