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UsersWP pic upload not working

This topic contains 5 replies, has 3 voices, and was last updated by  Tim Sanford 5 years, 1 month ago.

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    Posts
  • March 4, 2019 at 2:02 pm #3718

    Tim Sanford
    Free User
    Post count: 157

    When a user attempts to upload a profile image, it doesn’t quite get there. The flows stalls after selecting a file(tried both png and jpg).

    March 4, 2019 at 2:02 pm #3719

    Tim Sanford
    Free User
    Post count: 157
    This reply has been marked as private.
    March 4, 2019 at 3:55 pm #3720

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
    March 4, 2019 at 5:25 pm #3721

    Tim Sanford
    Free User
    Post count: 157

    Awesome, thank you!

    March 5, 2019 at 11:18 am #3722

    Patrik
    Moderator
    Post count: 1971

    Hi,

    There is an error in the console which is from X theme I think. Can you please fix that first as it may be the reason for this issue or try activating the default WP theme and see if the issue is fixed or not. If you have any staging site then let me know admin and FTP details so that I can troubleshoot by deactivating plugins. Also, keep all the plugins up to date.

    Let me know if you have any question.

    Regards,
    Patrik

    March 14, 2019 at 5:50 pm #3758

    Tim Sanford
    Free User
    Post count: 157

    Addressing that error resolved that issue, thank you for your time.

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