Topic: UsersWP – Recaptcha requires UsersWP plugin to be installed and active. |

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Tagged: UsersWP - Recaptcha

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February 5, 2020 at 8:10 am #6975

spilet
Free User

Post count: 1

Hi guys! Can you, please help me? When I try to activate UsersWP – Recaptcha plugin, WordPress gives an error “UsersWP – Recaptcha requires UsersWP plugin to be installed and active.” But UserWP plugin is active. I have the same problem with different hosts and websites. How can I solve it? Thank you!

February 5, 2020 at 10:54 am #6982

Stiofan O’Connor
Site Admin

Post count: 22956

Hello,

Please check that UsersWP is installed in the correct folder, it should be “userswp” this is how WordPress knows what a plugin is, if that folder name is changed then WP can think it’s a different plugin, like if the folder is “userswp-new” that will break things.

If that does not resolve the please post wp-admin details in a private reply and we will take a look.

Thanks,

Stiofan

February 5, 2020 at 11:08 am #6984

Stiofan O’Connor
Site Admin

Post count: 22956

Actually there seems to be an issue with the last release, we will be releasing an update in the next hour.

Thanks,

Stiofan

February 5, 2020 at 12:21 pm #6990

Stiofan O’Connor
Site Admin

Post count: 22956

This has been updated now, please try now.

Stiofan

February 5, 2020 at 12:58 pm #6996

spilet
Free User

Post count: 1

Yes! Now works perfectly. Thank you very much for the support and awesome plugin! )

February 5, 2020 at 7:49 pm #7004

akia
Buyer

Post count: 35

I’m still having the issue, i’ve also got the issue with UsersWP – Social Login, I’ve installed the updates via wordpress.

February 6, 2020 at 1:24 pm #7021

Stiofan O’Connor
Site Admin

Post count: 22956

Hi akia,

Please make sure they are both updated and activated, if you still have issues please start your own new topic.

Thanks,

Stiofan
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