UsersWP – Recaptcha requires UsersWP plugin to be installed and active.

This topic contains 6 replies, has 3 voices, and was last updated by  Stiofan O’Connor 4 years, 2 months ago.

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  • February 5, 2020 at 8:10 am #6975

    spilet
    Free User
    Post count: 1

    Hi guys! Can you, please help me? When I try to activate UsersWP – Recaptcha plugin, WordPress gives an error “UsersWP – Recaptcha requires UsersWP plugin to be installed and active.” But UserWP plugin is active. I have the same problem with different hosts and websites. How can I solve it? Thank you!

    February 5, 2020 at 10:54 am #6982

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Hello,

    Please check that UsersWP is installed in the correct folder, it should be “userswp” this is how WordPress knows what a plugin is, if that folder name is changed then WP can think it’s a different plugin, like if the folder is “userswp-new” that will break things.

    If that does not resolve the please post wp-admin details in a private reply and we will take a look.

    Thanks,

    Stiofan

    February 5, 2020 at 11:08 am #6984

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Actually there seems to be an issue with the last release, we will be releasing an update in the next hour.

    Thanks,

    Stiofan

    February 5, 2020 at 12:21 pm #6990

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    This has been updated now, please try now.

    Stiofan

    February 5, 2020 at 12:58 pm #6996

    spilet
    Free User
    Post count: 1

    Yes! Now works perfectly. Thank you very much for the support and awesome plugin! )

    February 5, 2020 at 7:49 pm #7004

    akia
    Buyer
    Post count: 35

    I’m still having the issue, i’ve also got the issue with UsersWP – Social Login, I’ve installed the updates via wordpress.

    February 6, 2020 at 1:24 pm #7021

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Hi akia,

    Please make sure they are both updated and activated, if you still have issues please start your own new topic.

    Thanks,

    Stiofan

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