Alex Rollin

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Viewing 15 posts - 421 through 435 (of 1,075 total)
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  • October 28, 2019 at 7:21 pm in reply to: Login requiring two attempts #5565

    Alex Rollin
    Moderator
    Post count: 27815

    We have seen this in the past and it is usually a cache issue.

    Try excluding the login page from your cache, or disabling cache on the site/server to test if it works without it.

    If we need to check the settings please share WP Admin credentials and login URL in a private reply.

    Thanks

    October 28, 2019 at 2:52 am in reply to: Social Login not working #5563

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
    October 27, 2019 at 6:04 pm in reply to: Select a option #5561

    Alex Rollin
    Moderator
    Post count: 27815

    Hello,

    Which dropdown do you want to hide? Can you share a link?

    please post in English.

    October 25, 2019 at 9:40 pm in reply to: profile tab order and hide tab if empty #5559

    Alex Rollin
    Moderator
    Post count: 27815

    We have an update coming that will include that. I can’t say when but when the developers are ready they will post an update.

    October 25, 2019 at 12:29 pm in reply to: Profile page show 404 not found error #5556

    Alex Rollin
    Moderator
    Post count: 27815

    Hello,

    did the page get deleted?

    If it is missing, add a new page with the [uwp_profile] shortcode

    Let us know

    October 24, 2019 at 8:20 pm in reply to: WP Recaptcha not working, not visible #5547

    Alex Rollin
    Moderator
    Post count: 27815

    Yes it is working fine.

    If you prefer more feedback switch back to V2 ReCaptcha.

    For more info see:

    https://developers.google.com/recaptcha/docs/faq

    October 24, 2019 at 7:23 pm in reply to: WP Recaptcha not working, not visible #5544

    Alex Rollin
    Moderator
    Post count: 27815

    Because, if you are not using V2 checkbox, then it is likely invisible, or near-to.

    See the screenshot.

    October 24, 2019 at 2:44 pm in reply to: WP Recaptcha not working, not visible #5541

    Alex Rollin
    Moderator
    Post count: 27815

    Are you using V2, the checkbox form?

    Please share a link to the login page where you have it set to display, and WP Admin credentials if we need to check the settings.

    October 24, 2019 at 2:08 pm in reply to: UserWP does not show reviews in profile page. #5540

    Alex Rollin
    Moderator
    Post count: 27815

    Guust is correct.

    You can list Comments as another tab, visit your settings at :

    UsersWP – General – Profile – Choose tabs

    October 20, 2019 at 12:45 pm in reply to: Social Login not working #5530

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
    October 17, 2019 at 6:04 pm in reply to: User search page does not work properly #5527

    Alex Rollin
    Moderator
    Post count: 27815

    1. Try in a new incognito window. The setting is saved from previous sessions.

    2. The field takes a numeric ID, not name or username.

    3. Please provide WP Admin credentials and site URL if we need to check anything.

    October 16, 2019 at 4:59 pm in reply to: UsersWP recaptcha makes me unable to access my admin #5518

    Alex Rollin
    Moderator
    Post count: 27815

    If you are linking to that page from somewhere you should link to the https version with the complete link. When I load that it loads secure for me.

    We can’t fix SSL issues for you, really. If you have already installed something like Really Simple SSL, that’s about as far as we can help. You should contact your host if visitors aren’t being redirected to the https version of pages.

    October 14, 2019 at 4:40 am in reply to: User search page does not work properly #5490

    Alex Rollin
    Moderator
    Post count: 27815

    Hello,

    1. Please describe the issue on your site so we can help you with that.

    2. Search – please provide a link to that page so we can check

    3. Profile images are added on the profile page, have you tried that?

    Please provide WP Admin credentials and site URL if we need to check anything.

    October 13, 2019 at 7:38 pm in reply to: User Emails #5485

    Alex Rollin
    Moderator
    Post count: 27815

    Which email are you referring to? The WordPress user registration email?

    October 12, 2019 at 5:32 am in reply to: UsersWP recaptcha makes me unable to access my admin #5462

    Alex Rollin
    Moderator
    Post count: 27815

    Please ask your host how to clear the server side cache.

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Viewing 15 posts - 421 through 435 (of 1,075 total)