Birgit Wilde

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Viewing 14 posts - 1 through 14 (of 14 total)
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  • in reply to: UsersWP – profile page cannot be found #5088

    Birgit Wilde
    Free User
    Post count: 236

    Hi Guust,
    oh, I see the profile page is back. No idea what it was, but it is okay now.
    Best regards
    Birgit

    in reply to: Account activation and non-activated users #4579

    Birgit Wilde
    Free User
    Post count: 236

    Hi Patrik,
    thank you very much! Works fine now 🙂
    Birgit

    in reply to: Account activation and non-activated users #4574

    Birgit Wilde
    Free User
    Post count: 236
    This reply has been marked as private.
    in reply to: Account activation and non-activated users #4568

    Birgit Wilde
    Free User
    Post count: 236
    This reply has been marked as private.
    in reply to: Account activation and non-activated users #4567

    Birgit Wilde
    Free User
    Post count: 236

    …. I mean the link is devided by the spaces in the username … not nickname.

    in reply to: Account activation and non-activated users #4564

    Birgit Wilde
    Free User
    Post count: 236

    Hi Patrik,
    actually the user name indeed seems to be an issue, as just those users who choose a username with spaces do have problems with their activation links.

    Attached I am sending screenshots of the activation links of two users with the following usernames:

    Christoph Dieterle Hochzeitsfotografie
    and
    TeamBodyCoatch

    The activation link of Christoph Dieterle Hochzeitsfotografie is devided by the spaces in the nickname and does not work.

    TeamBodyCoatch has no problem with the activation, as the link is one single string, not devided by any spaces.

    in reply to: Account activation and non-activated users #4547

    Birgit Wilde
    Free User
    Post count: 236

    Hi,

    Only last night another user has registered with a username of three words (his company name) and asked me why is activation link is not working.

    how can I achieve in the USersWP-form that the user only can enter a username WITHOUT spaces?

    Thank you very much for a quick response
    Birgit

    in reply to: Account activation and non-activated users #4546

    Birgit Wilde
    Free User
    Post count: 236

    Hi Patrik,
    I just tried a test-registration and the activation link caused problems as it seems to do with quite a few users. the link is not clickable and must be copied into the browser address field. And when it opens, the UsersWP login form is diplaid with the message “Something went wrong”.

    As far as I can see, the activation link contains the nickname chosen by the user. Correct?

    Now if a user chooses a nickname consisting of two words with a space in between (some of my users have done this), might that be the reason that the activation link does not work?

    If so, the UsersWP-Nickname field should not allow nicknames with a space in between and tell the user he/she must choose a nickname containing of only one word. Could you or your colleagues change that?

    And if this is the reason and I send them another activation link, how can I be sure that this one works if the new activation link also refers to the nickname?

    Looking forward to hearing from you.
    Birgit

    in reply to: Account activation and non-activated users #4541

    Birgit Wilde
    Free User
    Post count: 236

    Hi Patrik,
    I didn’t know the activation links are only valid for 24 hours. So this might be the problem.
    So, in the users overview, when the link “resend activation link” is shown, this means that this account is not yet activated and all the other accounts are activated?

    Thanks
    Birgit

    in reply to: Account activation and non-activated users #4537

    Birgit Wilde
    Free User
    Post count: 236

    Hi Alex,
    1. Yes, quite regular. I hope so.
    2. You mean to make sure the email has really been sent?
    3. Are you familiar with the plugin named “unconfirmed”? This plugin is supposed to allow account activation from the backend, however it does not seem to work properly.

    Do you need the login credentials for my site?

    Thank you
    Birgit

    in reply to: UsersWP Users Profile page not showing #3512

    Birgit Wilde
    Free User
    Post count: 236

    Thanks everybody,
    everything is fine now 🙂
    Regards
    Birgit

    in reply to: UsersWP Users Profile page not showing #3503

    Birgit Wilde
    Free User
    Post count: 236

    Hello Guust,
    Thanks, the profile page is visible again.

    However, there seems to be a new matter: Every category tab showing the number of listings for each category displays a 0 (Zero), although there are numerous listings behind each tab (see screenshot).

    When I click on the tabs, all listings of the relevant are displaid. So it just seems to be the count of the tabs which doesn’t work.

    Any idea?

    in reply to: UsersWP Users Profile page not showing #3499

    Birgit Wilde
    Free User
    Post count: 236
    This reply has been marked as private.
    in reply to: UsersWP Users Profile page not showing #3497

    Birgit Wilde
    Free User
    Post count: 236

    Hi Guust,
    actually, the problem is not that certain tabs within the user account are not displayed. The problem actually is, that the user account itself is not displayed. Whenever a user wants to visit his profile, the profile page is not found.

    Regards
    Birgit

Viewing 14 posts - 1 through 14 (of 14 total)