40% OFF EVERYTHING
Our 10th BIRTHDAY SALE
Buy Now

UsersWP Users Profile page not showing

This topic contains 12 replies, has 4 voices, and was last updated by  Guust 5 years, 3 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket

Tagged: , , ,

  • Author
    Posts
  • January 13, 2019 at 11:44 am #3494
    January 13, 2019 at 12:38 pm #3496

    Guust
    Moderator
    Post count: 29970

    From https://userswp.io/docs/geodirectory/ :

    Navigate to UsersWP – Geodirectory and choose what you want to add to the profile.
    Then go navigate to UsersWP – Settings – Profile (tab) and Choose the tabs to display in Profile

    Thanks

    January 14, 2019 at 1:45 pm #3497

    Birgit Wilde
    Free User
    Post count: 236

    Hi Guust,
    actually, the problem is not that certain tabs within the user account are not displayed. The problem actually is, that the user account itself is not displayed. Whenever a user wants to visit his profile, the profile page is not found.

    Regards
    Birgit

    January 14, 2019 at 1:51 pm #3498

    Guust
    Moderator
    Post count: 29970

    Does the “Profile” page exist?
    Does the “Profile” page have the correct shortcode?

    Please post URL and WP admin details in a private reply if we need to check your settings.

    January 14, 2019 at 3:29 pm #3499

    Birgit Wilde
    Free User
    Post count: 236
    This reply has been marked as private.
    January 14, 2019 at 10:02 pm #3500

    Guust
    Moderator
    Post count: 29970

    It seems to be a WPML issue, I’ll get the developers to have a better look.
    Thanks

    January 15, 2019 at 11:15 am #3501

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Can someone explain the issue, everything i checked worked?

    Stiofan

    January 15, 2019 at 11:48 am #3502

    Guust
    Moderator
    Post count: 29970

    I removed the /de/ from the default language, and that seems to work now. Thanks for checking anyway Stiofan.

    Hi Birgit, can you check too? Thanks

    January 15, 2019 at 3:47 pm #3503

    Birgit Wilde
    Free User
    Post count: 236

    Hello Guust,
    Thanks, the profile page is visible again.

    However, there seems to be a new matter: Every category tab showing the number of listings for each category displays a 0 (Zero), although there are numerous listings behind each tab (see screenshot).

    When I click on the tabs, all listings of the relevant are displaid. So it just seems to be the count of the tabs which doesn’t work.

    Any idea?

    January 15, 2019 at 9:52 pm #3505

    Guust
    Moderator
    Post count: 29970
    This reply has been marked as private.
    January 16, 2019 at 7:16 am #3511

    Kiran
    Moderator
    Post count: 7069

    Hello Birgit,

    The issue has been fixed, please check and let us know.

    Kiran

    January 16, 2019 at 5:00 pm #3512

    Birgit Wilde
    Free User
    Post count: 236

    Thanks everybody,
    everything is fine now 🙂
    Regards
    Birgit

    January 16, 2019 at 11:42 pm #3514

    Guust
    Moderator
    Post count: 29970

    You’re welcome 🙂

  • Author
    Posts
Viewing 13 posts - 1 through 13 (of 13 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket