grunt

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  • in reply to: Cant delete/deactivate bio-field #8132

    grunt
    Free User
    Post count: 5

    Hi Patrik,

    that is very kind of you, tho sadly, I’m not allowed to do that, I’m sorry. I didnt get the permission.

    Is there a way you could provide the necessary steps for me? If that doesnt mean too much work on your end. I’ve got base knowledge on HTML/CSS and JS.

    Regards,

    Sascha

    in reply to: Cant delete/deactivate bio-field #8129

    grunt
    Free User
    Post count: 5

    Hi Alex,

    thank you for your reply. Sadly I cannot deactivate it, it is just not possible, Each time I get the message: “Spalte konnte nicht geändert werden. Du hast möglicherweise zu viele Spalten”. In english it roughly translates to: “column couldn’t be changed/edited. Perhaps you’ve got too many columns”. Also the field disappears then and reappears when I reload the site, without any changes of course.

    Well I actually have 13 of those fields there, which shouldnt be too much. I need em all on the page and I’m able to edit others, just not the bio field, which is weird.

    How can I upload a screenshot here? I dont see an option to do that.

    I’ve got the latest version of the plugin, this error already happened in dec 2019, but then the client didnt care anymore about it, now it came up again and I need to fix this somehow. Complete uninstall hmm I hope that won’t destroy too much of the site and it’ll be easy to restore it.

    Kind regards and thanks for your help,

    Sascha


    grunt
    Free User
    Post count: 5

    Hey Alex,

    do you have an idea or a quick code I could add to fix this for “myself”?
    Like adressing the fields and the account and sending the data to an e-mail-adress?

    That would be very helpfull! Otherwise I’m in need of another plugin, which is frustrating.

    Kind Regards,

    Sascha


    grunt
    Free User
    Post count: 5

    Hi Patrik,

    thanks again for your kind and quick response. Alright I dont think the hosting provider is an option. So I’m forced to recreate the field after deleting it, otherwise the site won’t work?

    Could you tell me how to delete it? Which .php and which line? I’ve got some code experience, tho I dont want to destroy anything. I can’t give you access to the ftp tho, I’m sorry, I’m not allowed to do so.

    Kind regards,

    Sascha


    grunt
    Free User
    Post count: 5

    Hello Patrik,

    thank you for your reply. Yes I’m talking about the “Bio” field. Yes there is this button, but whenever I try to save the changes it displays an error message “Spalte konnte nicht geändert werden. Du hast möglicherweise zu viele Spalten.” translated to english this means “Row couldn’t be changed. Perhaos you have too many rows.”.

    When this message appears the field disappears in the editor, yet it will come back after reloading the site.

Viewing 5 posts - 1 through 5 (of 5 total)