Facebook and Google Login on Social Login Not Working

This topic contains 2 replies, has 3 voices, and was last updated by Patrik 5 years, 5 months ago.

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Tagged: FaceBook, Google, not working, Social Plugin

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November 2, 2018 at 2:03 am #3150

Dave Brown
Buyer

Every time I set up the APP ID and Secret on my wordpress site and attempt to test the login function of the buttons, it give me this error:

November 2, 2018 at 9:55 am #3156

Guust
Moderator

Post count: 29970

Please post your URL and WP admin details and FTP details please, so we can check it out.
Thanks

November 2, 2018 at 10:06 am #3159

Patrik
Moderator

Post count: 1971

Hi Dave,

This generally depends on the hosting you are using. Can you please check if the session path exists on your site and is having read/write permission? If possible provide us the FTP and admin details so we can check it using phpinfo(). You can also look into following few tickets having the same issue:
https://userswp.io/support/topic/social-login-session-path-doesnt-exist/
https://userswp.io/support/topic/fb-social-login-not-working-error-500/

Let me know if you are using the latest social login add-on or not.

Regards,
Patrik
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