Facebook and Google Login on Social Login Not Working

This topic contains 2 replies, has 3 voices, and was last updated by  patrik 6 months, 3 weeks ago.

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  • #3150

    Every time I set up the APP ID and Secret on my wordpress site and attempt to test the login function of the buttons, it give me this error:

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    #3156

    Guust
    Moderator
    Post count: 26163

    Please post your URL and WP admin details and FTP details please, so we can check it out.
    Thanks

    #3159

    patrik
    Moderator
    Post count: 1007

    Hi Dave,

    This generally depends on the hosting you are using. Can you please check if the session path exists on your site and is having read/write permission? If possible provide us the FTP and admin details so we can check it using phpinfo(). You can also look into following few tickets having the same issue:
    https://userswp.io/support/topic/social-login-session-path-doesnt-exist/
    https://userswp.io/support/topic/fb-social-login-not-working-error-500/

    Let me know if you are using the latest social login add-on or not.

    Regards,
    Patrik

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