40% OFF EVERYTHING
BLACK FRIDAY SALE
Buy Now

Moderating users is not working

This topic contains 43 replies, has 3 voices, and was last updated by  cdwed 5 years, 3 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
  • Author
    Posts
  • August 9, 2019 at 1:00 pm #4949

    Patrik
    Moderator
    Post count: 1971

    Hi,

    I have cleared the cache by enabling the GDBooster plugin and deactivated that plugin again and it works from my side now. Please review it from your side and let us know if it works for you or not.

    Regards,
    Patrik

    August 9, 2019 at 1:10 pm #4950

    cdwed
    Free User
    Post count: 117

    Still does not work here. I logged out then registered with another email address/user. It auto-logged in and I did not get the Admin Review email.

    August 9, 2019 at 1:37 pm #4951

    Patrik
    Moderator
    Post count: 1971
    This reply has been marked as private.
    August 9, 2019 at 1:54 pm #4952

    cdwed
    Free User
    Post count: 117

    OK I did clear browsing history and I also purged the cache on the site. It did not work when I logged out, then registered as another user (same auto-logging result and email). I did see that your user name is listed as pending in the user list (which is good), although the site did not send an admin review email about this.

    August 9, 2019 at 5:46 pm #4953

    cdwed
    Free User
    Post count: 117

    Hi Patrik. Lets give this a few days and see how the registrations come in. I’ll report back on the activities.
    Peter

    August 12, 2019 at 10:58 am #4968

    cdwed
    Free User
    Post count: 117

    Hi Patrik,
    The registrations coming through are auto-registering. This is what I get when I do a registration, so its just not on my end.
    Peter

    August 12, 2019 at 11:47 am #4969

    Patrik
    Moderator
    Post count: 1971

    I am not getting your point about “auto-registering”. Can you explain in detail or provide the steps for the same?

    Regards,
    Patrik

    August 12, 2019 at 11:52 am #4970

    cdwed
    Free User
    Post count: 117

    Good morning Patrik,

    Yes, new registrations are coming through approved with no moderation. The email I receive is the Admin BCC copy as produced by the GD software. I think what you need to look at is why it works for you and no one else.

    August 12, 2019 at 12:10 pm #4971

    Patrik
    Moderator
    Post count: 1971

    Hi,

    First, can you tell me which registration form or link you are using to register a new user? UsersWP moderation will work only with https://compositedesignworld.com/register/ page which contains [uwp_register] shortcode and not other forms even GD registration form.

    If possible can you make a short video or tell me the steps you are following to register a user on your site?

    Regards,
    Patrik

    August 12, 2019 at 12:38 pm #4972

    cdwed
    Free User
    Post count: 117

    I think that is the issue! Your login page is different than the one that new users see which is LOGIN/REGISTRATION. Look at the WP Pages. You registered via the REGISTER page which is not on the top menu. Should I change the Appearance Menus and switch? What about logins? I can list a separate LOGIN page which is an available page.

    August 12, 2019 at 12:46 pm #4973

    Patrik
    Moderator
    Post count: 1971

    Yes, UsersWP creates pages for the register, login, forgot password, reset password, profile, account etc. You should assign these pages in the UsersWP->General->Pages settings and not the GD one. There are lists of shortcodes available for all the pages which you can find at UsersWP->General.

    Let me know if you have any queries.

    Regards,
    Patrik

    August 12, 2019 at 2:04 pm #4974

    cdwed
    Free User
    Post count: 117

    OK….we are getting there. I have one remaining conflict between GD and WPusers. The Login page is a bit of a mess with incorrect links from GD. How do I fix them?

    Also on the Login page the original GD Sign in and Signup boxes are still there.

    August 12, 2019 at 2:15 pm #4975

    Patrik
    Moderator
    Post count: 1971

    Hi,

    I have removed GD login/register on the login page from the setting Geodirectory->Permalinks->GEODIRECTORY PAGES->Login page changed to another page than UWP login page.

    Regards,
    Patrik

    August 12, 2019 at 2:21 pm #4976

    cdwed
    Free User
    Post count: 117

    Getting closer….the link on the Login page goes to the wrong page. Is that on the GD permalinks page too?

    August 12, 2019 at 6:53 pm #4980

    cdwed
    Free User
    Post count: 117

    OK Patrik….I think I am all set. I was able to disable some of the GD functions to get Registration and Login correct. The only thing I would like to see is to use the recapcha for your Registration page. But perhaps that is a future thing.
    TNX
    Peter

  • Author
    Posts
Viewing 15 posts - 16 through 30 (of 44 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket