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Moderating users is not working

This topic contains 43 replies, has 3 voices, and was last updated by  cdwed 5 years, 3 months ago.

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  • August 12, 2019 at 10:14 pm #4983

    Alex Rollin
    Moderator
    Post count: 27815

    We have an addon for that: https://userswp.io/downloads/recaptcha/

    Glad things are working for you now! 🙂

    Alex

    August 13, 2019 at 10:06 am #4984

    cdwed
    Free User
    Post count: 117

    Hi Alex,

    OK good I will look at that. The issues are not completely solved yet. I think there still is a conflict with GD on emails. But getting closer.
    p

    August 13, 2019 at 10:16 am #4986

    Alex Rollin
    Moderator
    Post count: 27815

    OK, I will mark this one as resolved. If there are new issues with email deliverability, install the email log plugin from wordpress.org and make a new topic if you see a problem.

    August 13, 2019 at 9:51 pm #4990

    cdwed
    Free User
    Post count: 117

    OK Alex. The only remaining issue is after approval, the approval client email doesnt go out. Otherwise the pages are correct and the registration emails go out.

    August 14, 2019 at 12:56 am #4999

    Alex Rollin
    Moderator
    Post count: 27815

    Have you installed the email log plugin? Is it showing in the list?

    August 14, 2019 at 5:27 am #5011

    Patrik
    Moderator
    Post count: 1971

    Hi,

    I am getting emails for user approval and rejection. Can you please provide steps you are following to approve user?

    Regards,
    Patrik

    August 14, 2019 at 11:40 am #5022

    cdwed
    Free User
    Post count: 117

    Not yet…can you recommend? There are many email logging plugins…..

    August 14, 2019 at 11:48 am #5023

    cdwed
    Free User
    Post count: 117

    Sorry Patrik….last was in response to Alex.

    What I do is I go to the User page and then to the new user and click on edit the user profile. At the bottom is the Moderation box and I select Approve/Reject, then save the page. Its interesting that I cannot extinguish the (1) next to users, although it goes away after several hours.
    TNX
    Peter

    August 14, 2019 at 12:11 pm #5024

    Patrik
    Moderator
    Post count: 1971

    Hi,

    That is a bug. It just updates the user but doesn’t send any emails according to the status changed. We will fix it in the next update release. Thanks for informing. You can use the column “UsersWP Moderation” in the Users menu to change the user’s status. If you want to put on pending then you can use the setting in the edit user’s profile page.

    Regards,
    Patrik

    August 14, 2019 at 12:14 pm #5025

    cdwed
    Free User
    Post count: 117

    OK no problem. I will manually send out approval/reject emails until you guys send an update.

    TNX
    Peter

    August 14, 2019 at 12:20 pm #5026

    Patrik
    Moderator
    Post count: 1971
    This reply has been marked as private.
    August 14, 2019 at 12:24 pm #5028

    cdwed
    Free User
    Post count: 117

    I dont think that works here. I need to get a WP email log program so I can see what is going on. There are many to choose from…have a suggestion?

    August 14, 2019 at 1:24 pm #5029

    Patrik
    Moderator
    Post count: 1971
    This reply has been marked as private.
    August 14, 2019 at 9:16 pm #5036

    cdwed
    Free User
    Post count: 117

    OK…everything works! Hooray. Nice work Patrik.

    I’ll leave you guys a 5* review when I get a few minutes.

    Best regards,
    Peter

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