Update White page with error

This topic contains 2 replies, has 2 voices, and was last updated by  Steve 7 years ago.

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  • #996

    Steve
    Expired Member
    Post count: 1019

    WhatsHappeningToday.com.

    I clicked on update to the plugins and here is the error message “Fatal error: require_once(): Failed opening required ‘/home/today002/public_html/wp-content/plugins/userswp/includes/class-users-wp.php’ (include_path=’.:/opt/cpanel/ea-php56/root/usr/share/pear’) in /home/today002/public_html/wp-content/plugins/userswp/userswp.php on line 71”

    I need to rename the file and get site back up.

    #998

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    This is the same problem you had with your other site…

    Please copy the file i made on your other site to your new site and visit in the browser:
    https://userswp.io/support/topic/update-crashed-site/#post-517

    Or simply ask your host to clear the server opcache.

    Thanks,

    Stiofan

    #999

    Steve
    Expired Member
    Post count: 1019

    Thank you.. I tried to activate it Network-wide on a multisite. I tried again on the “main” site with no problems.

    Please close ticket.

    Kind regards,

    Steve

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