Patrik

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Viewing 15 posts - 316 through 330 (of 1,063 total)
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  • in reply to: Excessive CPU usage userswp plugin #6312

    Patrik
    Moderator
    Post count: 1971

    Hi,

    You can take help from the hosting provider regarding the above case as it is not always the UsersWP who generates the error. There are server resources overused by your site and causing this issue. If you can set up the same site in local or on another server to test then please do and let us know if you get the same error or not or try using minimal plugins as you can.

    Regards,
    Patrik

    in reply to: Friends and Followers Addon not displaying #6311

    Patrik
    Moderator
    Post count: 1971

    Hi,

    We have used default Posts and Comments on the Posts. You are talking about the Video which is a post type of theme. You have to do customizations to add it to the profile tabs. The Posts and Comments added by UsersWP are for default Posts in WordPress. If the theme provides a shortcode to display comments from videos then it will be easier for you to add from tab builder otherwise you will need to do customization with the help from the developer.

    Regards,
    Patrik

    in reply to: Friends and Followers Addon not displaying #6308

    Patrik
    Moderator
    Post count: 1971

    Hi,

    It looks like the theme or plugin is adding schema to the content of the post. You have to avoid the schema tags and just display the text content. This is the output of the shortcode.

    Regards,
    Patrik

    in reply to: Link details are not showing up in the forgot password email. #6307

    Patrik
    Moderator
    Post count: 1971

    Hi,

    There is a plugin that might be preventing to allow reset the password by the user. We use the ‘allow_password_reset’ filter to check if it is allowed to reset the password or not and when I checked this from code I found that it is changed by someone to false. Can you check the settings of the plugins if there is any plugin preventing this may be security plugins or other plugins? I need to check by deactivating the plugins one by one and I would not recommend doing on live site as it can affect your live users. If you don’t find anything then let me know and I will try to figure out the things.

    Regards,
    Patrik

    in reply to: Split: Column change failed, you may have too many columns. #6306

    Patrik
    Moderator
    Post count: 1971
    This reply has been marked as private.
    in reply to: Friends and Followers Addon not displaying #6290

    Patrik
    Moderator
    Post count: 1971

    Hi,

    Can you provide screenshot and the link to check? I don’t see the same in given admin detail’s profile.

    Regards,
    Patrik

    in reply to: Split: Column change failed, you may have too many columns. #6289

    Patrik
    Moderator
    Post count: 1971

    Hi,

    I have removed the Bio field. Can you please check and let me know if you find any issues?

    Regards,
    Patrik

    in reply to: View Password and Refresh Captcha is not working. #6276

    Patrik
    Moderator
    Post count: 1971

    Hi,

    The issue generated due to the multiple login forms on the same page. You have login form in the footer which I would suggest removing and then let me know if the issue is still there or not. Regarding font awesome, we will replace our logic for checking <i> tag instead of <svg> as the latest font awesome uses <svg> to display the icon. We will fix that for sure in the next update.

    Regards,
    Patrik

    in reply to: Link details are not showing up in the forgot password email. #6275

    Patrik
    Moderator
    Post count: 1971
    This reply has been marked as private.
    in reply to: Split: Column change failed, you may have too many columns. #6271

    Patrik
    Moderator
    Post count: 1971
    This reply has been marked as private.
    in reply to: Friends and Followers Addon not displaying #6266

    Patrik
    Moderator
    Post count: 1971

    Hi,

    We have a function uwp_get_displayed_user() to get the User ID of displayed profile and the currently logged in user if it is viewed by logged in user. Also, there is a query_var set to “uwp_profile” while viewing a profile of the user or use function uwp_get_user_by_author_slug() to get the user’s ID.

    Regards,
    Patrik

    in reply to: Updating Profile Next Page Not Showing #6263

    Patrik
    Moderator
    Post count: 1971

    Hi,

    We have found the error and we are working on the fix. The error is because you have country field in the account form and the GD Location manager reads the country field submitted via the form and redirects the page accordingly. So it is redirecting the page to 404 because the criteria doesn’t match. We will change this country field to something like user_country or uwp_country to fix this which will take time.

    Regards,
    Patrik

    in reply to: Users WP Users List Looking Great! #6262

    Patrik
    Moderator
    Post count: 1971

    Hi,

    It can be easily removed from the form builder. There is an option to select Show in what locations? I have removed the users list from there and it is not showing on the users list page now. You can do this for other custom fields.

    Regards,
    Patrik

    in reply to: Split: Column change failed, you may have too many columns. #6261

    Patrik
    Moderator
    Post count: 1971
    This reply has been marked as private.
    in reply to: Link details are not showing up in the forgot password email. #6260

    Patrik
    Moderator
    Post count: 1971
    This reply has been marked as private.
Viewing 15 posts - 316 through 330 (of 1,063 total)