Patrik

Hi,

It seems your hosting provider is validating captcha for WordPress login and in our UsersWP plugin we validate our recaptcha add-on which works fine but at the same time your hosting provider’s recaptcha is validated via WordPress core function which is the same we used in our UsersWP plugin and it throws error “Dimostra di non essere un robot, risolvi il CAPTCHA.”.

So here, Solution will be either disable the recaptcha from your hosting provider or you can ask them not to apply their captcha on our login form.

Regards,
Patrik

Hi,

Can you check if you have caching enabled on your site via hosting or any WordPress plugin? Also, I am not able to login to the admin as it only redirects to the home page.

Regards,
Patrik

Hi,

To fix this, you need to make a change in core files which will be overridden in the next update. Go to line no. 172 of file class-emails.php located in userswp->includes folder and change

return false;

to

return true;

https://github.com/UsersWP/userswp/blob/f65f6a7eb979cb125387d24bdfb6442617ae3544/includes/class-emails.php#L172

Regards,
Patrik

Hi,

The form labels are hidden intentionally. If you want to show them then you can use the CSS. Try adding the following CSS code in Appearance -> Customize -> Additional CSS and let us know if it works for you:

.uwp_page .uwp-registration-form label {display:inline-block}

Regards,
Patrik

Hi,

It doesn’t need to check if the class exists for ‘UWP_MailChimp’ as only our add on will be using that class. We have put the condition to check if ‘MailChimp’ class exists or not because there might be other plugins using the same library which we are using so it may be possible they already defined that class. So you can now remove that condition and it should work fine.

We are working on changing settings interface for UsersWP and it’s add ons so we will release the changes asap after testing.

Regards,
Patrik

Hi,

You can ask their support regarding clearing cache as I don’t have much idea about it. But sometimes caching creates many problems for plugins. UWP creates a new table for storing user details and checks in that for login and I am not sure if that table is created on this site or not. I can do troubleshot by access to files but they don’t provide that.

Regards,
Patrik

Hi,

Try the following CSS and let me know if it fixes the issue in all the themes or not:

.uwp-remember-me input#remember_me {margin-bottom: 2px;}

You can put this CSS code in Appearance->Customize->Additional CSS or in style.css of your currently active theme.

Regards,
Patrik