40% OFF EVERYTHING
Our 10th BIRTHDAY SALE
Buy Now

Issue with Profile page

This topic contains 10 replies, has 3 voices, and was last updated by  Giri 6 years, 9 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
  • Author
    Posts
  • July 26, 2017 at 5:29 pm #88

    Konstantinos
    Buyer
    Post count: 61

    Hello,

    First of all, congrats on your new plugins.

    Regarding the issue i am facing. Up until today i was using geodirectory with bbpress. Today i ve made the transition to UsersWP. The issue i am facing is with the Profile page. If i choose a page from the UsersWP settings (a page with just [uwp_profile] in it) then i get a 404 message. If i use the same page, but dont declare it on USersWP settings as the profile page, then i get some really out of wack profile page. I removed all my custom css, but same thing.

    Before installing UsersWP i disable the bbpress settings on the geo integration section, disabled bbpress plugin and bbpress integration plugin and then installed WPusers.

    Can you please help me with that issue?

    July 26, 2017 at 5:39 pm #93

    Konstantinos
    Buyer
    Post count: 61
    This reply has been marked as private.
    July 26, 2017 at 9:31 pm #94

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    it doesn’t work for me… I asked to the developers to have a look and fix it.

    Thanks for your patience,

    July 26, 2017 at 9:57 pm #95

    Paolo
    Site Admin
    Post count: 31206

    Actually it seems to be working now… It appears that we can’t use a page/slug profile…

    The developers will double check and let us know why.

    Thanks

    July 27, 2017 at 1:39 am #96

    Konstantinos
    Buyer
    Post count: 61

    I believe you are talking about the permalink slug. I ve tried various irrelevant words and it seems the only one working is when the page permalink is set exactly to http://…../test-profile-page/. One more thing that i ve noticed is that nothing happens when you click the Update cover photo or Update profile pic. It appears as the windows explorer window is about to open but the screen just stays grayed out.

    Thank you for your help 🙂

    July 27, 2017 at 2:35 am #97

    Konstantinos
    Buyer
    Post count: 61

    Me again… Just troubleshooting and trying to help as much as i can.

    I ve also noticed that on the back end of UsersWP there are some issues on the form builder. For example, on the Manage Account Form Fields tab, when you click on any field and navigate on the section “Show in what locations?” you ll notice that the options window underneath it is so thin that you cannot see the available options.

    On the Manage Register Form Fields tab, there are no fields available under “Available register form fields”. Moreover, when you click on the fields of the form, those provide no options to adjust. Not sure if that is how it supposed to be or not.

    July 27, 2017 at 12:51 pm #98

    Giri
    Expired Member
    Post count: 3155

    Hi there, We published the plugin in wp.org just now.

    https://wordpress.org/plugins/userswp/

    Please use that plugin. That fixes the “show in what locations” and the profile popup issues.

    Thanks

    July 27, 2017 at 4:37 pm #99

    Konstantinos
    Buyer
    Post count: 61

    Thank you for your prompt response. The update fixes both issues you mentioned 🙂

    I ve also figured out whats wrong with the permalink and it gives a 404 page. When you change the permalink and update the page, you then have to go to UsersWP settings and simply click save under General tab. It seems that although the profile page of your choice is correctly listed under the User Profile page field, when you change its url its not updated or something. Anyway, just clicking save solves the issue.

    Did you have any chance to look at the issue with the fields on the Manage Register Form Fields tab of the form builder?

    July 27, 2017 at 4:47 pm #100

    Giri
    Expired Member
    Post count: 3155

    Did you have any chance to look at the issue with the fields on the Manage Register Form Fields tab of the form builder?

    Forgot to mention, thats not a bug. All defaults field is already added to your form. Only pending register form fields will be listed there.

    If you add a new field and then check the “Include in register form” option then that field would appear there.

    July 27, 2017 at 4:55 pm #101

    Konstantinos
    Buyer
    Post count: 61

    Oh yes i see, so the issue was that i forgot to read the description of the tab which states exactly what you just said…. Human brain bugs…

    July 27, 2017 at 4:57 pm #102

    Giri
    Expired Member
    Post count: 3155

    🙂

  • Author
    Posts
Viewing 11 posts - 1 through 11 (of 11 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket