Topic: Profile shortcode stopped working on last update |

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November 20, 2019 at 8:04 pm #5912

Tom Chambers
Free User

Post count: 90

Hello,

We noticed that the profile shortcode on our site stopped working on the last update of UserWP plugin. It was pulling the listing image and and ‘edit’ link that allowed users to get to their profile quickly to edit.

We have [uwp_profile] short code on this page in the middle column;

https://www.photographer.org/my-account/

We are still using v1 of geodirectory, so if that’s related to a recent update of the pluging, we could go back to previous version of UserWP, but where would I get that, if necessary.

Thank you for your help,
Tom

November 20, 2019 at 9:22 pm #5913

Alex Rollin
Moderator

Post count: 27815

Hello,

Try reviewing the new options for the integration as described here:
https://wpgeodirectory.com/docs-v2/integrations/userswp/

If you still need help with setup then write back with a private reply and share WP Admin credentials so we can login and check the settings.

November 20, 2019 at 9:43 pm #5914

Tom Chambers
Free User

Post count: 90

This reply has been marked as private.

November 20, 2019 at 10:19 pm #5915

Alex Rollin
Moderator

Post count: 27815

This reply has been marked as private.

November 21, 2019 at 6:20 am #5920
Patrik
Moderator

Post count: 1971
Hi,

I found the following CSS in style.css of the kleo child theme which is hiding the output of the shortcode:
```
div.uwp-profile-header {
    display: none;
}
```
You can check after removing this CSS and also let us know how it was looking before or what you want to show there? You can also try our login widget which will display a user’s avatar, name and logout link there if you are looking for similar things.

Regards,
Patrik
November 21, 2019 at 2:58 pm #5932

Tom Chambers
Free User

Post count: 90

Yeah, that didn’t work. We wanted that profile header invisible, it offers nothing but an image.

The [uwp_profile] isn’t populating what it used to, which was the header image of the user’s listing and an ‘edit’ link below it. We want to provide an easy way to access and edit their listing, this is in our ‘my account’ seciton.

https://www.photographer.org/my-account/

Also, to verify that it’s still not working, is that the test page you set up, still shows nothing as you set it up.

I believe it may have to do with the settings between wpgeo and userwp. Maybe there is something wrong in there.

Thank you for helping.

November 21, 2019 at 3:50 pm #5934

Tom Chambers
Free User

Post count: 90

Where can i get previous version of the plugin? I’d like to go back a few instances to when it worked for now. that may also help you figure out what happened. thanks

November 21, 2019 at 5:20 pm #5938

Alex Rollin
Moderator

Post count: 27815

Try using the tabs shortcode only:
[uwp_profile_tabs]

Let us know

Previous versions can be had from the “Advanced” link on the WP.org page:
https://wordpress.org/plugins/userswp/advanced/

November 21, 2019 at 6:00 pm #5939

Tom Chambers
Free User

Post count: 90

That didn’t work. The tabs was already in there.

Ok, so i went back to previous plugin version about 10 versions ago and it still won’t correct.

This leads me to believe as I said that something is set wrong in the plugin and/or wpgeo. Can you guys review the plugin settings and check wpgeo settings to be sure they are set correctly? thank you

November 21, 2019 at 7:55 pm #5940

Tom Chambers
Free User

Post count: 90

Ok, i found a workaround for this. I used the gd_listing short code per user to pull the listing for the myaccount page. this can work for us. no need to do any more investigating, thanks.
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